Alabaster Water lobby closed to public – Shelby County Reporter

From STAFF REPORTS

ALABASTER – As of Tuesday, December 28, the Alabaster Water lobby will be closed to the public due to COVID-19. The drive-thru will remain open for business, staff remain at work ready to assist customers and Alabaster Water says it will continue to provide a safe and reliable supply to the Alabaster community.

Customers wishing to start or stop the service or register for the automatic draw can do so through Alabaster Water’s website, Alabasterwater.com, or by filling out the necessary forms located outside the front door at 200 Kent Stone Blvd .

Alabaster Water encourages all customers to update account contact information such as phone numbers and email addresses to facilitate communication information.

Customers can also update their contact details by logging into their water account through the Alabaster Water website, calling the office, or filling out an account update form (available outside the office. Alabaster Water or on the website) and returning it to Alabaster Water.

Customers can make payments for water, sewer or garbage by the following methods:
• American courier.
• Bill payment through your bank.
• Automatic transaction through your bank (requires registration).
• Drop box – Alabaster Water maintains two drop boxes at 200, boul. Kent Stone. with a drop-in drop box at the front of the building and a drop box with drive-thru access.
• The Alabaster Water website, Alabasterwater.com.
• Telephone (205-663-6155, option 3).

Check the Alabaster Water website for updates.

Call Alabaster Water with any questions at 205-663-6155, option 4.