Google My Business reviews are not showing, an issue that affects many people


Google My Business is a simple, free tool used by millions of individuals and entrepreneurs around the world.

It helps businesses manage their online presence in the Google ecosystem, including search and maps. Moreover, users can also share their stories and verify their business information.

In recent years, many small and medium business owners have taken advantage of the service. Google says businesses using the service often receive more route requests and clicks to their website.

Google My Business also allows normal users to post reviews on business listings. This is an important part of the platform because these reviews help other users to know whether the service listed is good or not.

That said, many users are now saying that Google My Business reviews are not showing.

While reviews are visible when viewed from the account they posted from, reviews are not visible to other users.

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our customers leave us reviews, but we don’t see them on our GMB. customers can see them from their side. They sent us screenshots to confirm. How to solve this problem. Any help would be appreciated. Thank you
(Source)

I have a Google business page. My customers try to leave Google reviews but they don’t show up. Will they appear at a later date or are they just not being received? This has never happened before.
(Source)

Google My Business reviews not showing a problem have been prevalent for over a year now. Fortunately, some members of the Google community have shed light on the problem.

In March 2020, Google disabled the ability to post new reviews. In April, the company reversed its decision and rekindled it.

Google says they have the reviews stored and intend to post the pending reviews, but don’t have an ETA on when they were uploaded.

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The fact that Google My Business does not show reviews is a very serious problem for those who depend on customer reviews and Google to increase their business.

No one knows why a company as large as Google takes so long to post pending reviews. Many business owners are now wondering how many reviews they have missed so far.

It’s really daunting for users and business owners using Google My Business. We hope Google fixes the missing exam issue soon.

To note: We have more such stories in our dedicated Google section, so be sure to follow them as well.

Featured Image Source: Google

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