Woodkirk Stone
New updates are added at the bottom of this story …….
The original story (published September 23, 2021) follows:
The Google My Business platform allows users to easily manage their business profile. In addition, providers can interact with consumers for free through Google search and Google Maps.
Business owners can verify their information through Google My Business, which can further help improve their online presence. In fact, the service has helped many business owners grow in recent times.
However, an issue appears to be causing issues for people with a Google My Business account. According to several reports, the Info section or tab of Google My Business is not working properly.
Users receive error 429 when they go to the Information tab of their Google My Business account. This annoys them as they cannot edit or update their business information.
The problem appears to be widespread, and there is currently no workaround for error 429 on Google My Business. The exact cause of the problem is unclear, but it appears to be a fault on Google’s server side.
When I try to access the Info tab on the Google My Business platform, I cannot see the page.
Constantly receiving a 429 error. Has anyone else seen this or know a solution to this error?
Source
My business is not showing up, I’m trying to change the information but I’m still getting error 429:
The server cannot process the request because it is malformed. It should not be tried again. That’s all we know.
Please help.
Source
This is still based on speculation, as Google has not given details as to why users get the 429 error when they go to the Info tab in their Google My Business account.
However, affected Google My Business account holders may not have to deal with this issue for too long as it has been acknowledged by support.
It appears that Google is aware of this issue with Google My Business and that a fix is ​​already in the works. A product expert from the Google Support Community has also created a dedicated discussion thread for this issue where official updates will be posted.
Thanks for sharing this information. We are aware of the problem and the team is investigating it. -Leo
Source
So, affected users can relax because the problem might be solved soon. However, no timeline is provided for a fix, so it’s not clear how long it will take to fix the issue.
The aforementioned issue is worrying business owners around the world, but it’s always good to see that the tech giant is already working to fix the problem.
Hopefully Google will fix the issue soon where Google My Business account holders are getting error 429 so they can change or update their information without any issues.
That said, we’ll continue to monitor this for further development and report back as we have new information to share, so stay tuned.
Update 1 (September 23)
4:45 p.m. (IST): A Diamond product expert on the community forums has confirmed that this issue has been resolved.
Hi all,
Thank you for your patience – Google has confirmed that this issue has been resolved.
If anyone still has issues, please let us know. (Source)
REMARK: There are more such stories in our dedicated Google section, so be sure to browse them.
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